Commonly asked questions







































What is Mustangs Health?
Mustangs Health is a medical teleccommunications company that provides healthcare to consumers in a seamless and efficient manner. Originally founded in 2011, our goal is ensure easy access to healthcare commodities, tangible or virtual, for all consumers.
How can I join a virtual appointment with a Mustangs Health doctor?
Once a request for an appointment is approved, we will send you an email that details the appointment date, time, and zoom link. The email will also include a brief background of the doctor you are going to meet with.
What are the benefits to using Mustangs Health?
We offer medical aid 24 hours a day, 7 days a week, and 365 days a year. Our virtual services are available to use anywhere and anytime, including the comfort of your home. In addition, our site offers valuable health information under the fitness section to help keep you fit for life.
How is the website hosted?
Our website is hosted through neocities, a free hosting platform. More information on hosting can be found in the about page.
What insurance plans do doctors at Mustangs Health accept?
Currently, we are accepting Cigna, Aetna, and Medicaid. We aim to support more plans in the near future.
How long after requesting an appointment can I expect to receive an email with the appointment information?
Typically, users receive an email confirming their appointment date, time, and designated doctor within 2 business days of requesting an appointment. Waiting times depend on severity of the medical concern.
Can I book my appointment by calling Mustangs Health?
Yes, you can call "1-800-Mustang Health" and our support team will assist you.
What kind of data does Mustangs Health collect?
Here at Mustangs Health, the safety and privacy of your data is our top concern. The only information we collect about our customers is what they choose to submit when booking an appointment. These personal details are shared exclusively with your designated doctor to ensure meaningful and productive appointments. Our technology team periodically runs extensive checks to ensure that all data is kept safe and out of the hands of malicious hackers. We can ensure you that your data will never be sold to third party organizations or people.
Who should I contact if I have any other questions?
Please email MustangsHealth584@gmail.com and our support team will immediately assist you.